eMystery Shops & Training Programs
eValuation is an Automotive Internet Sales Consulting company that offers clients timely and actionable information that will send sales and revenue soaring. We focus on helping you protect and maximize your dealership's internet leads. We inspect what you expect. From response time to quality content to lead evaporation, we continuously monitor and evaluate your people, processes and technologies. We also offer an After Hour eLead Service with timely, personalized replies to engage & convert more online customers outside of normal business hours.
Retail Bronze
- Weekly eMystery Shops
- Individual Shop Reports with Response Time and Content Evaluation
- EOM Summary Report
- Dedicated Account Executive Support
Retail Silver
- Weekly eMystery Shops
- Individual Shop Reports with Response Time and Content Evaluation
- EOM Summary Report with Action Plan
- Template & Process Review with Management and Internet Team
- Dedicated Account Executive Support
Retail Gold
- Silver Level plus:
- eRetail Assessment
- eRetail Action Plan
- Weekly Remote CRM Audit and Coaching
- Dedicated Account Executive Support
Service & Parts
- Bi-weekly eMystery Shops (2/month)
- Timely Shop Results Delivered Direct to Dealer
- Actionable EOM Summary Report
- Dedicated Account Executive Support
Competition
- eMystery Shops of Top Competitors
- Timely Shop Results Delivered Direct to Dealer
- Competitive Summary Reports with Pricing, Speed & Content Highlights
- Dedicated Account Executive Support
Enterprise Solution
- Customized Solutions Tailored to Your Organization's Needs
- Enterprise Level Reporting
- Regional On-site Training Days
- eRetail Resource Book
- Plus Much More
*Contact Us now at 800.828.0786 or [email protected] for more information, and be sure to ask about our new Follow Up eMystery Shop Program whereby we monitor, evaluate & improve both the speed and quality of your ongoing interactions with internet prospects.
